Linda helps clients maximize their ROI from change efforts by helping them evaluate their change plans and technology choices in the light of their unique organizational, cultural and human systems. Dr. Crafts provides tools, coaching and expert consulting to leaders, planning teams and deployment teams to help guide them through the obstacles and complexities of change execution and adoption.
Linda has an MBA and a Ph.D. Her doctorate is from Fielding Graduate University in Human and Organizational Systems.
Dr. Crafts brings a unique combination of academic and industry experience to her clients:
Ten years as a project manager, and manager of End User Computing for the Information Systems Group of the GE Power Systems business.
Five years as a trained process improvement/re-engineering facilitator for GE Power Systems business.
Business Process Improvement Consultant to numerous private, public and not for profit organizations.
Graduate-level faculty member and guest lecturer at a number of universities. At the Oregon Graduate Institute's School of Science and Engineering she teaches "Influencing Change in Organizations" in the Management of Science and Technology degree program.
Researcher on the psychological, social and organizational impact of technology and electronic communication (Working Through-the-Screen, Multiple Realities of Internet Users)
Leads workshops and retreats on the relationship between human creativity and an organization's level of productivity.